Frequently Asked Questions
Answers about Motorari ebooks, buying, delivery, and refunds.
About the ebooks
What does Motorari sell?
Motorari sells digital ebooks about car washing, interior care, and automotive detailing. We do not sell vehicles, cleaning chemicals, tools, equipment, or physical books.
Are the ebooks physical books?
No. Every Motorari product is a digital ebook. No physical item will be shipped.
Which guide should I start with?
If you are new to car care, Luxury Sedan Wash Essentials is a straightforward starting point. The Car Care Guides page groups every ebook by topic.
Are the guides related to a specific car brand?
No. Motorari is an independent publisher and is not affiliated with any vehicle manufacturer. The vehicles shown in our illustrations are generic.
Do the guides guarantee specific results?
No. The ebooks are educational. Results depend on your vehicle’s materials and condition, the products you use, and how you apply them. Always follow the instructions provided by your vehicle and product manufacturers.
Buying
How do I buy an ebook?
Open the page of the ebook you want and select “Buy now”. You will be taken to the checkout for that ebook.
What currency are prices in?
All prices are listed in US dollars (USD).
Who processes the payment?
Payments are processed by Perfect Pay, our checkout and payment provider. The available payment methods are shown at checkout.
Delivery and refunds
How will I receive my ebook?
After your payment is approved, the ebook is sent to the email address you provide at checkout. If you cannot find it, check your spam or promotions folder, then contact us. See our Digital Delivery Policy.
Can I request a refund?
Yes. You can request a refund within 7 days of your purchase. See our Refund Policy for how to make a request.
How can I contact Motorari?
Email us at [email protected] or call +55 11 99809-7821.